You cannot transform a relationship overnight. Kaizen teaches: (1) make one small improvement in how you communicate today — listen slightly longer, respond slightly more thoughtfully, (2) don't wait for a crisis to invest in the relationship — the Tuesday evening matters more than the anniversary, and (3) celebrate small progress — the conversation that went slightly better than usual is worth noticing.

Going Deeper

Explore this concept further in Kaizen by Takeshi Mori.

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