An excerpt from the books of Takeshi Mori

Omotenashi rests on three interconnected principles. Saki-yomi: anticipation — reading ahead, sensing what will be needed before the need arises. Muga: selflessness — serving without the expectation of recognition or return. And zen-tai: wholeness — attending to every detail, visible or invisible, because quality is not a performance. It is a condition.

When these three principles work together, they create something greater than the sum of their parts. You begin to move through the world with a different orientation. Instead of asking 'what do I need to do today?' you begin asking 'what does this moment need from me?'

Read the full philosophy in the books of Takeshi Mori, available at https://amzn.to/4m8e21d and takeshimori.com.

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